- ✦ Price confirmed before booking
- ✦ No hidden fees
- ✦ Instant confirmation
- ✦ 24/7 live dispatch
- ✦ Sign in to manage bookings
Non-emergency medical transportation with Apex is designed for patients and families who need reliable, dignified transport to and from medical facilities — without the scheduling complexity of arranging a new ride every appointment. Our chauffeurs are trained in patience, assist with access to and from the vehicle, and maintain strict confidentiality on all medical bookings per HIPAA requirements.
Door-through-door service means your driver does not simply pull up to the curb. Your chauffeur assists you from your front door to the vehicle, from the vehicle to the facility entrance, and reverses the process on return. This is not a standard feature with rideshare services — it requires a committed, trained professional.
For patients with recurring appointments — weekly dialysis, chemotherapy cycles, radiation treatment courses — Apex sets up a standing schedule. Your appointments are entered into our system, and your driver is dispatched automatically each week without a new booking request. You cancel if you do not need the ride; otherwise, it is handled.
All patient information is handled in accordance with HIPAA regulations. Routes, identities, and appointment details are never disclosed to any third party.
Your driver assists from home door to vehicle and from vehicle to facility entrance. Not curbside — through-door.
Weekly dialysis, chemotherapy, radiation, and specialist visits set up as recurring bookings. Managed automatically — no weekly booking calls required.
Pickup timed to your appointment, accounting for travel time and check-in buffer. You arrive prepared, not rushed.
Patient, unhurried service for seniors and mobility-limited patients. No pressure, no shortcuts, complete dignity.
Mass General, Brigham and Women's, Dana-Farber, Beth Israel Deaconess, Lahey Clinic, South Shore Hospital, and all major facilities.
Four straightforward steps. No forms on this page all reservations handled through our secure booking system.
Provide your appointment details, address, and facility. For recurring appointments, we create a standing schedule in your account.
For standing schedules, your driver is dispatched without a weekly call. For one-time appointments, confirmation is sent before your date.
Your driver arrives at your front door. Assists to the vehicle. Drives you to the facility entrance.
On request, your driver waits for the appointment or returns at a scheduled time. Coordination based on your appointment length.
HIPAA-compliant, door-through-door, standing schedules available. Complete the Medical Transport Authorization Form (F-007) at booking.
